Privacy Policy
Effective date: October 1, 2026
Corrigan Electric Company ("Corrigan Electric," "we," "us," or "our") operates the website at https://www.corriganelectric.com. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have.
By using our website, contacting us through it, joining our newsletter, or communicating with us by phone, email, website chat, or text message, you agree to the practices described in this policy. This policy should be read together with our Terms of Service at https://www.corriganelectric.com/terms-of-service.
Information We Collect
Information you provide to us.
We collect the information you give us when you fill out a form on our website, request service or an estimate, start a conversation in our website chat, join our newsletter, opt in to text messages, or contact us by phone, text, or email. This may include:
Your name
Your email address
Your phone number, including your mobile number
Your street address and the service address for the work
Details about the electrical work you are requesting
The content of messages you send us through the website, chat, email, or text
Billing and payment information when you pay for service
We use this information to respond to you, schedule and perform work, and keep records of the service we provide.
Website chat.
Our website includes a chat feature provided through a third-party chat platform. When you use the chat, we collect what you enter, which typically includes your name, phone number, email address, and the questions or project details you share. Chat conversations are recorded and stored, and they may be reviewed by our team so we can follow up with you.
Some chat responses are generated automatically, including by artificial intelligence, before or instead of a member of our team. Automated responses are provided for general information only. Please do not enter sensitive personal information, such as financial account numbers, passwords, or government identification numbers, into the chat.
If you provide your phone number in the chat and agree to receive text messages, we may reply by text. See "Text Messages and Mobile Information" below.
Newsletter.
If you join our newsletter, we collect your email address and any other information the signup form asks for, such as your name. We use it to send you our newsletter and related updates from Corrigan Electric. You can unsubscribe at any time.
Information collected automatically.
When you visit our website, we and our service providers automatically receive and record certain information through server logs, cookies, pixels, and similar technologies. This may include your Internet Protocol (IP) address, browser type and version, operating system, device type and device identifiers, the pages you view, the date and time of your visit, the time spent on each page, the website or ad that referred you, and general location derived from your IP address.
Cookies and similar technologies.
Cookies are small files placed on your device by a website. We use cookies and similar technologies to keep the website working properly, remember your preferences, measure website traffic, and measure the results of our advertising. Our analytics, advertising, chat, and visitor identification providers may also place cookies or similar technologies on your device.
You can set your browser to refuse cookies or to alert you when a cookie is sent. If you refuse cookies, some parts of our website may not work as intended.
Website visitor identification.
We may use a third-party visitor identification service on our website. This service uses cookies, pixels, and similar technologies to recognize visits to our website and, in some cases, to match a visit with information the provider already holds or obtains from its own sources, such as a name, email address, postal address, or business name. We use this information to understand who is interested in our services and, where permitted by law, to follow up about the services you viewed.
We do not use visitor identification information to send you text messages. We only text people who have given us their mobile number and agreed to receive texts.
You can limit this tracking by blocking or deleting cookies in your browser. To ask that we not use visitor identification information about you, or to have it deleted from our records, contact us using the information at the end of this policy.
How We Use Your Information
We use the information we collect to:
Respond to your questions, quote requests, and service requests
Schedule, perform, and follow up on electrical work
Send appointment confirmations, scheduling and arrival updates, and job status updates
Send estimates, invoices, receipts, and payment reminders
Provide customer support and resolve service issues
Send our newsletter, service reminders, and, where you have agreed to receive them, promotional messages from Corrigan Electric
Request feedback or a review after a completed job
Follow up with website visitors who have shown interest in our services, where permitted by law
Operate, maintain, secure, and improve our website
Measure the performance of our website and our advertising
Keep business records and comply with legal, tax, licensing, and insurance obligations
We do not sell your personal information.
Text Messages and Mobile Information
Corrigan Electric may send text messages to the mobile number you provide, but only if you have agreed to receive them.
Consent. We send text messages only to people who have provided their mobile number and agreed to receive texts from us, whether through a checkbox on a form on our website, through our website chat, in person, or by asking us to text them. Agreeing to receive text messages is optional and is not a condition of purchasing any goods or services from Corrigan Electric.
Types of messages. Depending on what you agreed to, messages may include appointment confirmations and reminders, scheduling and arrival updates, questions about a job in progress, estimates, invoices and payment notices, replies to a conversation you started in our website chat, review requests, service and maintenance reminders, and promotional offers from Corrigan Electric.
Message frequency. Message frequency varies.
Cost. Message and data rates may apply.
Opting out and help. Reply STOP to any text from us to opt out. You will receive one message confirming that you have been unsubscribed, and we will not send further texts unless you opt in again. Reply HELP for help, or call our office at 502-267-4600.
Mobile information sharing. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Full text messaging terms are in our Terms of Service at https://www.corriganelectric.com/terms-of-service.
Email and Newsletter
If you give us your email address, we may use it to respond to your inquiry and to send estimates, invoices, receipts, appointment information, and service updates. If you join our newsletter or otherwise agree to receive marketing email, we may also send newsletters, service reminders, and promotional messages from Corrigan Electric.
Our email tools may tell us whether an email was opened or a link was clicked. We use this to make what we send more useful.
You can unsubscribe from our newsletter and other marketing email at any time by using the unsubscribe link in any of those emails, or by contacting us at youknowus@corriganelectric.com. We will still send emails directly related to service you have requested or work we are performing, such as appointment confirmations and invoices.
How We Share Your Information
We share personal information only in the following categories:
Service providers. We use outside companies to run parts of our business, including website hosting, website chat, visitor identification, customer relationship and scheduling software, email and text messaging platforms, analytics, advertising, and payment processing. These providers may use your information only as needed to perform services for us.
Subcontractors and suppliers. When a job requires it, we may share the information needed to complete the work, such as a service address and scope of work.
Legal and safety reasons. We may disclose information when we believe in good faith that it is required by law, subpoena, or court order, or is necessary to protect the rights, property, or safety of Corrigan Electric, our customers, or others.
Business transfer. If Corrigan Electric is involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
Your Choices
Text messages. Reply STOP to any text from us to opt out. Reply HELP for help.
Newsletter and marketing email. Use the unsubscribe link in any marketing email, or contact us.
Cookies and visitor identification. Adjust your browser settings to block or delete cookies, or contact us to ask that we not use visitor identification information about you.
Interest-based advertising. You can opt out of some interest-based advertising through the Digital Advertising Alliance at https://optout.aboutads.info.
Access, correction, and deletion. To ask what personal information we hold about you, or to have it corrected or deleted, contact us using the information below. Some information must be kept for tax, licensing, warranty, or legal reasons.
Depending on where you live, state law may give you additional rights regarding your personal information. To exercise any of those rights, contact us at youknowus@corriganelectric.com or 502-267-4600.
Data Retention
We keep personal information for as long as needed to provide service, maintain job and warranty records, and meet our legal, tax, and insurance obligations. Records of text message opt-ins and opt-outs are kept as long as needed to document consent.
Security
We use commercially reasonable measures to protect your personal information. No method of transmission over the internet or of electronic storage is completely secure, so we cannot guarantee absolute security.
Links to Other Sites
Our website may link to sites we do not operate. We are not responsible for the content, privacy policies, or practices of any third-party site or service. We encourage you to review the privacy policy of any site you visit.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have, we will delete it. If you are a parent or guardian and believe your child has given us personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and change the effective date above. Changes take effect when posted.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
Corrigan Electric Company
2621 Holloway Road Louisville, KY 40299
Phone: 502-267-4600